CFCU (Alkami)
Communication Federal Credit Union upgraded its digital banking platform from Fiserv Corillian/Mobiliti to Alkami to improve the member experience, strengthen security, and introduce modern functionality.
Contributions
- Directed the RFP and rollout processes
- Managed internal coordination across departments and external vendors to ensure timely completion
- Established timelines and coordinated communications across channels
- Collaborated across the organization on data validation, pilot testing, and staff transition support
- Built specialized analytics and reporting tools for compliance and marketing
- Implemented Skip-A-Pay, card management, loan pre-qualification, in-app notifications, dynamic package assignment, and API-driven marketing features
- Date
- August 2022
Mortgage Spot
Glide Digital Account Opening
AI Agents for Employees, Marketing & Research